General Terms and Conditions:
•This new package is only open for subscription by Business Entity only.
•Provisioning of services is subject to the availability of SOFIA infrastructure.
•All New and Upgrade Packages are subject to a fresh contract of 2 years’ period from new service upgrade subscription date.
•Downgrading of the existing package is strictly not allowed.
•If the customer choose to maintain the previous package, the terms of the existing contract will remain until the expiry of the contract period. For any options to upgrade the capacity upon the expiry of the contract, prevailing package rates at that particular time will apply.
•Other terms and conditions in the current contract remains.